DigitalXLR

GDPR Compliance: Exporting Data & Permanent Account Erasure

How to export your account data under GDPR Art. 20 or permanently delete your account under GDPR Art. 17.

~1 min read • Troubleshooting, Safety & Account • Updated: 10/10/2026 02:17 PM

Data Portability & Right to Erasure

DigitalXLR complies fully with General Data Protection Regulation (GDPR) standards for data portability and privacy rights.

1. Exporting Personal Data (GDPR Art. 20)

You can export a machine-readable JSON archive containing all personal data, characters, generation history, playlists, and support ticket logs associated with your account:

  1. Navigate to /profile.
  2. Scroll to GDPR & Privacy Rights.
  3. Click Download JSON Archive. An automated download will begin immediately via /api/profile/gdpr/export.

2. Permanent Account Erasure (GDPR Art. 17)

To permanently delete your account and erase all associated media assets from database records and disk storage:

  1. Navigate to /profile.
  2. Click Delete Account in the privacy section.
  3. Type DELETE in the confirmation popup and confirm. Your account, custom characters, media files, and support logs will be permanently purged.